Custom Furniture Orders
Special order furniture pieces tailored to your specifications and design preferences.
- Work with manufacturers for custom pieces
- Coordinate delivery timelines
- Handle special sizing requirements
⭐ 3.3 (15 reviews)
Visibility: 69/100Based on 15 customer reviews
Address: 13230 Watertown Plank Rd, Elm Grove, WI 53122, USA
Phone: (262) 788-9601
Hours: Friday 11:00 AM – 5:00 PM, Monday Closed, Sunday 12:00 – 3:00 PM, Tuesday 11:00 AM – 5:00 PM, Saturday 11:00 AM – 4:00 PM, Thursday 11:00 AM – 5:00 PM, Wednesday 11:00 AM – 5:00 PM
Parking: Free parking lot directly in front of store
Peak times: Saturday afternoons 12pm-4pm
Nearby neighborhoods: Elm Grove Village, Brookfield, Wauwatosa
Nearby landmarks: Near Elm Grove Village Hall, Close to Elm Grove Park, Minutes from Highway 18
Special order furniture pieces tailored to your specifications and design preferences.
Professional delivery service with careful wrapping and handling of your furniture purchases.
Curated collection of furniture and decor pieces for every room in your home.
Guidance on furniture selection and room coordination from experienced staff.
⭐ 3.3 out of 5
15 total reviews
Rating has declined over last 18 months due to delivery and service issues. 3 new reviews this quarter.
“Excellent furniture and such beautiful pieces. Easy parking and great staff was so happy with my purchase they wrapped it up to deliver super well I highly recommend”
— Mercedes F“I would not recommend this store for anyone looking for furniture. The lack of customer service from the owner Laura and the rudeness from her sales staff is unbelievable! .The ottomans we ordered were not the same as the couch and sagging in the middle, I’ve emailed since last year! literally there is no communication, I reached out to the manufacturer and was told there was no order through her company so assuming she used a different manufacture than the original. I also recommended a friend, she has and is experiencing the same thing and is still waiting well over a year for her ottomans and was told so many times she was handling it! Please save your time and money and choose a different company for your furniture! This has been extremely frustrating and time consuming!!”
— Shellie Sprinkman“Couch delivery is now two months overdue from original timeline. Delays - to a point - are understandable, but all communication to get updates and answers has been initiated on our end, nothing proactive from customer service. After requesting an update last month, the company said they would call 10 days ago with a delivery update, that date came and went with no contact.”
— Colin“I must say I am disappointed with this store. I understand the supply chain is messed up with Covid, we ordered a couch in March 2021 amd was told it would come in July 2021, I called end of July since I did not hear anything from the store and the person that answered was rude and abrupt, tone was not friendly and said the couch would be in September 2021, I emailed the store and was told it would ship sept 29th, it is now Oct 15, have heard nothing from store so I called. As the clerk was s checking I expressed my disappointment that I thought a smaller store would provide a little more customer service, I was cut off and was rudely told I can call anytime. I will never order anything from this small store again. We paid approximately $2,500 down payment on two couches . Sorry”
— Russ G Mail accountDelivery times vary by manufacturer and current demand, with recent orders experiencing delays beyond original estimates.
Yes, we work with customers on payment plans and require deposits for special orders.
We have a showroom with many pieces on display, though custom orders may require working from catalogs.
Returns depend on the specific piece and whether it's a special order or stock item from our showroom.
Our experienced staff can help with furniture selection and room coordination as part of your shopping experience.
Status: Open now
Peak hours: Saturday 12-4pm
New arrivals: Monthly showroom updates
Popular items: Living room sets, Custom orders
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